Shipping Policy:
Upon confirmation of payment your item will be processed for shipment within 2 business days. A tracking code will be issued to the email you registered with. Average North American shipping time is 5-7 business days. For international shipments, expect 7-14 business days delivery time. Please note that shipping upgrades are available — cost and shipping time will be quoted at checkout based on your location.
Götze will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: support@gotzeplus.com
Countries We Ship To:
We ship all over the world!
The approximate shipping time accords to each country:
Depending on the destination of the package, customs, holidays, and other delays, shipping times can vary.
*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates.
Please ensure all delivery information is correct. Is there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier depending on your area. Most orders will be delivered by your local post service, so the package will be received with you regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.